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Common questions

FAQ

Straight answers about how we work, how quoting works, and what to expect from our services.

How do I book?

Send an enquiry with your vehicle details and what you would like improved. We will confirm the most suitable service, pricing, and arrange your booking.

How does pricing work?

Pricing is tailored to your vehicle, its condition, and the level of work required. Size, paint condition, and add-ons all affect the final recommendation. We confirm pricing before your booking is finalised.

How long does a detail take?

Times vary by service and vehicle. A maintenance wash is shorter than a full valet, correction polish, or ceramic coating. We will give you a realistic timeframe when confirming your booking.

Do you come to me or is there a studio?

Contact us with your location in Newport or surrounding areas and we will confirm what is possible for your booking. Service location is agreed when your appointment is arranged.

Will polishing remove all scratches?

Paint enhancement improves gloss and reduces many swirls and marks, but not every defect can be removed safely. We assess the paint first and recommend an honest, realistic level of improvement.

How do I look after a ceramic coating?

We provide aftercare guidance after application. Generally, use safe wash methods, avoid harsh chemicals, and follow the maintenance advice given at handover to protect the finish.

What if the weather is bad?

For exterior work, weather can affect scheduling. If conditions are not suitable, we will rearrange with you rather than compromise the finish.

Should I send photos before enquiring?

Photos help us understand condition and recommend the right service faster — especially for interior marks, paint defects, or headlight restoration. They are helpful but not required to start a conversation.

Still have a question?

Send an enquiry and we will help you choose the right service.

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